Help center

Answers for merchants, agencies, and operators.

Get quick guidance on monitoring, billing, security, and how MerchantProof fits alongside Google Merchant Center.

Built to make operations clearer

The product keeps daily diagnostics, recovery work, and evidence collection in a single workspace your team can understand quickly.

Clearer hierarchy
Cleaner accordions
Faster scanning

Still have questions?

Reach out if you want help evaluating plans, workflows, or rollout fit.

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General

No. It complements Merchant Center with diagnostics, monitoring, issue explanations, guided recovery, and agency-friendly workflows. You still manage catalog data in GMC while MerchantProof surfaces the operational picture more clearly.

Yes. Weekly change summaries, policy regression alerts, trust-page checks, feed freshness checks, and launch readiness workflows are intentionally designed for the healthy-state use case.

MerchantProof is centered on Google Merchant Center today, with additional channel support planned for broader commerce monitoring workflows.

Billing

Access is driven by verified PayPal subscription state on the server. Client-side success callbacks never grant entitlements on their own, and webhooks remain the source of truth.

Yes. Upgrades and downgrades follow PayPal subscription revise flows, with changes applied according to the billing cycle and plan behavior.

Yes. New workspaces start with a 7-day free trial so teams can experience the monitoring workflow before committing.

Technical

Automated scans run daily for connected merchant accounts. Higher tiers also support manual re-checks for faster remediation loops.

OAuth refresh tokens are encrypted at rest, sessions are handled securely, and private evidence assets are stored behind signed access controls.