Google Merchant Center Appeal Evidence Checklist

Quick Answer

Before clicking request review, gather your evidence: business registration, utility bills, inventory photos, and a clear explanation of the fixes applied to your website.

1. Before/After Screenshots

  • Screenshot of the original violation (e.g., missing policy).
  • Screenshot of the fixed page (e.g., the new Return Policy page).

2. Product Feed Corrections

  • Screenshot of the updated Shopify product data.
  • Screenshot of the updated Merchant Center feed processing tab.

3. Policy Page Screenshots

  • Contact Us page showing physical address and email.
  • Shipping Policy showing handling and transit times.
  • Return Policy detailing the process.

4. Business Verification Documents

  • Official business registration certificate (LLC/Corp).
  • IRS EIN letter (US businesses).
  • Recent utility bill matching the business address.
  • Supplier invoices proving you hold inventory.

5. Written Explanation Template

  • Acknowledge the policy violation.
  • Explain exactly what steps were taken to resolve it.
  • Provide a link to a Google Drive folder containing the evidence screenshots.

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